Shipping Policy

Shipping details and delivery times to help you shop with confidence.

Where We Ship

We offer worldwide shipping across Africa, Asia, North America, South America, and Oceania, excluding Europe.

Shipping Costs

United Kingdom

  • Free Shipping on all orders £35.00 and above
  • £2.99 for orders below £35.00

United States & Canada (International Shipping)

  • $14.99 USD for orders up to 2.65 lbs (1200g)
  • $28.99 USD for orders above 2.65 lbs (1200g)

Business Hours & Order Processing

  • Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM GMT (Greenwich Mean Time)
  • Order Cutoff Time: Orders placed after 2:00 PM GMT will begin processing the next business day.
  • Processing Time: 1 to 3 business days to prepare your order for shipment.

Shipping & Delivery Time

United Kingdom

  • Shipping Time: 2–4 business days after dispatch
  • Total Estimated Delivery: 3–7 business days (including processing)

United States & Canada

  • Shipping Time: 3–17 business days after dispatch
  • Total Estimated Delivery: 4–20 business days (including processing)

Shipping Carriers: Royal Mail, Evri

Tracking Your Order

You will receive a tracking number via email within 24 to 72 hours after your order ships. Use it to track your package on our website.

Delays & Exceptions

Occasional delays can happen due to weather, carrier issues, or high order volume. If your order is significantly delayed, please contact us.

Contact Us

If you have any questions about shipping, please reach out:

We typically respond within 48 business hours.