Shipping Policy

Shipping details and delivery times to help you shop with confidence.

Where We Ship

We currently ship to the following countries: United Kingdom, United States, Canada, Singapore.

Shipping Costs

United Kingdom

  • Free Shipping on all orders £45.00 and above
  • £3.99 for orders below £45.00

United States

  • 0–0.5kg: £9.50
  • 0.5–1kg: £14.00
  • 1–1.5kg: £17.50
  • 1.5–2kg: £20.00
  • 2–6kg: £32.00

Canada

  • 0–0.5kg: £20.00
  • 0.5–1kg: £24.00
  • 1–1.5kg: £32.00
  • 1.5–2kg: £32.00
  • 2–6kg: £60.00

Singapore

  • 0–0.5kg: £16.00
  • 0.5–1kg: £16.00
  • 1–1.5kg: £24.00
  • 1.5–2kg: £24.00
  • 2–6kg: £40.00

Business Hours & Order Processing

  • Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM GMT
  • Order Cutoff Time: Orders placed after 2:00 PM GMT will begin processing the next business day
  • Processing Time: 1 to 2 business days to prepare your order for shipment

Shipping & Delivery Time

United Kingdom

  • Shipping Time: 2–4 business days after dispatch
  • Total Estimated Delivery: 3–7 business days (including processing)

International (USA, Canada, Singapore)

  • Shipping Time: 3–17 business days after dispatch
  • Total Estimated Delivery: 4–19 business days (including processing)

Shipping Carriers: Royal Mail, Evri

Tracking: You will receive a tracking number via email within 24 to 72 hours after your order ships.

Delays & Exceptions: Occasional delays can happen due to weather, carrier issues, or high order volume. If your order is significantly delayed, please contact us.

Contact Us